1. Introduction

Thames Technologies Inc. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://thames.ca/ or engage with our services.

2. Information We Collect

• Personal Identification Information: Name, email address, phone number, and other contact details you provide when contacting us or signing up for our services.
• Non-Personal Identification Information: Browser type, operating system, referring URLs, and other technical data collected automatically when you interact with our website.

3. How We Use Your Information

We may use the collected information for purposes such as:

• Providing and managing our services.
• Improving user experience and our website.
• Sending periodic emails regarding your order or other products and services.
• Responding to your inquiries and support requests.

4. Protection of Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

5. Sharing Your Information

We do not sell, trade, or rent users’ personal identification information. However, we may share generic aggregated demographic information not linked to any personal identification details with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may also disclose your information when required by law or to protect our rights, property, or safety.

6. Cookies and Tracking Technologies

Our website may use “cookies” to enhance the user experience. Cookies help us track website usage, improve site functionality, and customize content based on user preferences. Users can choose to set their web browser to refuse cookies or alert them when cookies are being sent. However, doing so may affect certain functionalities of the site.

7. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties and encourage users to review their privacy policies before providing any personal information.

8. Your Rights and Choices

Depending on your location, you may have the right to:

• Access, update, or delete your personal information.
• Opt-out of marketing communications.
• Restrict or object to data processing.
• Request a copy of the data we have collected about you.

To exercise any of these rights, please contact us using the details below.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

10. Changes to This Privacy Policy

We may update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we protect the personal information we collect.

11. Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with us, please contact us:
📧 Email: info@thames.ca
📞 Phone: (519) 719 4469